The problem

You tried to repair your Renault Laguna, Espace or Vel Satis key card yourself, and now it's damaged beyond repair?
Or you sent it off for repair, and it's been returned to you as unrepairable?

If you simply have a faulty key card, click here for normal repair service.

The solution

Instead of paying Renault a small fortune for a new key card, what you can do is buy another old keycard and send it to us, along with your own unrepairable key card.
Used key cards are cheap and plentiful on eBay, or from your local breakers yard.
You can use one from an Espace or a Laguna, it makes no difference, and it doesn't need to be working.

Normally, you would have to get the replacement key card reprogrammed to match your vehicle, but this costs nearly as much as a new card.
However, what we do instead is to remove the chip from your old card, and fit it in the replacement, and utilise the best case.
We'll also renew the switches and battery and any other suspect components, before testing and returning to you.

We will also replace the external case with a new one if you choose this option.
We normally have cases available with "Laguna" or "Espace" printed on them, and we will normally replace like with like. If you have a Vel Satis,  please enclose a note stating your preference.
If you choose the standard option, some minor cosmetic damage around the edge may be evident after repair.

Please note we do not offer a repair service for the 3 button version. We only repair the 2 switch type.

What you need to do

First, obtain a replacement keycard.
Attach a label to each one, stating "Replacement" or "Original" as appropriate.
After completing checkout, please send both 2 button faulty key cards in a box or jiffybag to:

QER Ltd
Quality House
Reedlands Road
WORKINGTON
CA14 3YF
United Kingdom

(Simply enclose a note stating "Please Repair" and enclose some ID so we can match up your order.
PLEASE DO NOT send a copy of your driving licence or other official documents.
Please allow approx one week in total from the day you post until the day you receive.)

At QER Ltd (Quality Electronic Repairs), we have been repairing all types of electronic controls since 1984, and have repaired hundreds of Renault key cards already.
Some minor cosmetic damage around the edge may be evident after repair.
All our products carry a 12 month guarantee.
Order now with confidence!


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Our happy customers


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Customer satisfaction guarantee

Customer Satisfaction
Guarantee to our customers

All our repairs are carried out in-house by our experienced technicians.
We use only top quality components, and consumables.

All products are thoroughly tested before despatch and carry a full satisfaction guarantee.

If, for any reason, you are unhappy with your purchase, simply return for a full refund including P&P.